Payment info

Can I Arrange Cash On Delivery?

Like most online retailers we do not offer any form of pay on delivery.  Pay for your orders in advance. There are many different ways you can pay for your ZedaShop orders, from credit card to PayPal; we are sure there is a method you will be able to use.

PayPal Payments

Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal's page where you can make the payment.

1) Login to your PayPal account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address, and click Submit.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.

Full Payment instructions are available in our new user guide.

Credit Card Payments

We can accept your payment directly via Credit Card.
Paying with Credit card 
1) Choose your shipping address OR create a new one.
2) Enter your Card Details and click Submit.
3) Your Payment will be processed and a receipt will be sent to your email inbox.

NOTE:

- Credit cards can only be tried 10 times per hour, if you have made many failed attempts, your credit card will be locked for one hour.

- Zedashop does not accept BRL currency via credit card payment. However, you can still pay BRL with the other payment methods.

To ensure security your credit card number is safely encrypted throughout our server.
We support the following card types:

Detailed Credit Card Payment instructions are available in the new user guide.
Having problems with your card?  Why Has My Credit Card Been Declined?

The most common credit card issue is incorrect card details, if you have checked the card details are correct the following issues may arise:

. Do not honor by your card issuing bank.
. Insufficient funds on your card.
. Restricted Items: E Cigarettes. Card has expired or a new card has not been activated.
. System section time-out.
. Stolen or lost card.

Can’t see the credit card option? Credit card is only available in specific countries that we have an association with, if it is not available we cannot accept credit cards directly. You can still use your credit card with PayPal.

If you are seeing this page you have an issue with your card there are numerous reasons this will show, unfortunately, we don't have access to the precise information all we can suggest is you check the card details, complete the transaction with another card or use the other payment methods.

Still having problems? Please contact us.

PayPal Payments

Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal's page where you can make the payment.

1) Login to your PayPal account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address, and click Submit.
3) Your Payment will be processed and a receipt will be sent to your email inbox.
NOTE: Your order will be shipped to your PayPal address. Ensure you have selected or entered the correct delivery address.


How do I exercise my right to PayPal Buyer Protection?

If you don't receive your item, or the item is significantly different from its description on our page, you are covered by PayPal Buyer Protection . This covers up to the full purchase price plus original shipping charges. We recommend you to contact our customer service first, and only use this after talking to us.

An item is covered by PayPal Buyer Protection if:

. You purchase the item on ZedaShop.
. You use PayPal to pay for the item.
. You contact with us about the situation by using the email
. You file only one claim per PayPal payment.
. You open the case no later than 45 calendar days from the date of your PayPal payment and – if you need to – escalate it to a claim no more than 20 calendar days after you open your case.
You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.